Expert Virtual Support for Aussie Trade and Service Businesses
AUSBPO helps service business pros streamline admin, bookings, and client support—so you can focus on getting the job done.
Virtual Solutions for the Modern Service Business. Powering and Helping Business Owners Work Smarter, Not Harder.
One Smart System at a Time
At AUSBPO, we don’t just support the service industry—we empower it. With a deep understanding of the challenges businesses face, we provide tailored virtual solutions that drive efficiency, boost online presence, and unlock real growth. Our mission is simple: to turn hardworking service businesses into success stories through smart systems, strategic support, and a hands-on approach to digital innovation.
Key Benefits
Dedicated virtual assistant trained in trade & service industries
Admin, scheduling, and client support—done for you
Real-time visibility over your team and workflow
Run your business from anywhere—without the chaos
Featured Services
Online booking
We offer seamless online booking solutions that make it easy for your customers to schedule appointments anytime, anywhere. Our system is designed to streamline your operations, reduce no-shows, and enhance customer convenience—helping you stay organised and focused on delivering great service.
Quoting
Your customers can easily request quotations using our quick and easy-to-use quoting service. Our solution simplifies the process, making it easy to collect leads, reply promptly, and turn enquiries into jobs, whether via your website or a mobile device. It all comes down to increasing productivity, gaining more work, and saving time.
Invoicing
We offer a function that streamlines invoicing so you may bill clients more easily and be paid more quickly. Our solution helps you remain on top of your finances by eliminating errors, saving time, and maintaining a steady cash flow through customised templates, automated reminders, and real-time tracking.
Job Scheduling
We provide an effective job scheduling tool that makes it simple for you to allocate tasks, manage the burden of your team, and schedule assignments. You'll maintain control with drag-and-drop calendars, automated reminders, and real-time updates, increasing output, cutting down on delays, and guaranteeing that every task is completed without a hitch.
Dispatching
We provide a clever dispatching function that enables you to quickly assign the appropriate tasks to the appropriate team members. You can effectively manage field workers, minimise downtime, and maintain projects from beginning to end with real-time tracking, live status updates, and mobile access.
CRM Management
With our integrated CRM tool, you can track leads, manage customer connections, and expedite communication all in one location. Our system manages your pipeline with contact history, follow-up reminders, and transaction tracking, allowing you to close more deals, forge closer bonds with clients, and confidently expand your company.
Payment Processing
We make it simple for your clients to pay you online by offering a safe and smooth payment processing facility. Our technology expedites transactions, cuts down on administrative effort, and enables you to get paid more quickly with options for credit card, bank transfer, and mobile payments—allowing you to concentrate on managing your business.
Customer Communication
We offer a powerful customer communication feature that keeps you connected with your clients at every stage. From automated emails and SMS updates to real-time messaging, our system ensures timely, professional communication—helping you build trust, reduce misunderstandings, and deliver a better customer experience.
Digital Marketing Services
Website Design and Creation
We build your website from the ground up because it serves as your digital workspace. At AUSBPO, we design cutting-edge, responsive websites for trade and service-oriented companies. We create with a goal, whether you're a builder, electrician, or handyman: easy navigation, quick loading, eye-catching graphics, and a framework that converts visitors into paying clients. It's important to work wisely for your business at all times, not only to look nice.
Digital Marketing Strategy
We develop customised, data-driven digital marketing plans that complement your target market and business objectives. We produce outcomes that promote growth, leads, and long-term value using anything from SEO and PPC to social media and content marketing..
Content Marketing
Our top-notch content marketing services will captivate your audience and increase brand awareness. We produce captivating material, ranging from blog entries and articles to infographics and videos, that increases interaction, generates traffic, and retains your clients.
Search Engine Optimization (SEO)
Our professional SEO services are intended to increase the exposure and search engine rankings of your website. We contribute to steady organic traffic and long-term growth through thorough keyword research, on-page and off-page optimisation, and thorough SEO audits.
Social Media Management
In order to increase audience engagement and brand exposure, we oversee complete social media campaigns on all significant platforms. Our services, which are designed to assist you in achieving your marketing objectives, include scheduling, community management, ad strategy, and content development.
JANE DOE !!
From strategic SEO optimization to targeted social media campaigns, they had a solution for every challenge. Thanks to their expertise, my revenue has doubled in just six months.
JANE DOE !!
Working with [Your Marketing Agency's Name] was a game-changer for my small business. Their team's dedication and creative approach breathed new life into our brand.
JANE DOE !!
Their data-driven insights and marketing strategies have consistently exceeded our expectations, resulting in significant ROI. I highly recommend them to any business
Meet Our Professional Team
Highly qualified Filipino Virtual Assistants who have received extensive training and experience in assisting trade and service-based enterprises comprise our team. They are familiar with the tools, workflows, and language of your sector, from job scheduling and quoting to digital marketing, content production, SEO, and CRM administration.
Our perspective, not merely our skill set, is what makes us unique. We work with you; we don't just check boxes. Our VAs become an extension of your team by carefully collaborating with each customer to understand your objectives and difficulties. This active, collaborative approach guarantees that we provide plans and support that are not just successful but also centred around your company.
Get In Touch
Email: [email protected]
Address Office: 260 Oxford Street, Bondi Junction 2022
Assistance Hours:
Mon – Sat 8:ooam - 5:00pm
FAQS
What services does AUS BPO provide for trade and service-based businesses?
AUS BPO offers virtual support solutions including customer service, job scheduling, quoting and invoicing, CRM management, email/SMS campaigns, social media management, and admin support. We help tradies and service-based businesses run smoother by handling the backend while they focus on the fieldwork.
How does the onboarding process work for new clients?
Once you express interest, we assess your business needs through a quick consultation. If it’s a good fit, we match you with dedicated virtual assistants trained in service industry workflows. We then guide you through a smooth setup process with tools, systems, and communication channels—all ready to go within a few days.
Do I need to provide training for the virtual assistants?
No lengthy training required! Our VAs come pre-trained in common platforms and systems used in trade and service-based businesses (like job management software, CRMs, and quoting tools). You’ll just need to give a brief rundown of your preferred workflows and branding—then we take care of the rest.