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Expert Virtual Support for Aussie Trade and Service Businesses

AUSBPO helps service business pros streamline admin, bookings, and client support—so you can focus on getting the job done.

Virtual Solutions for the Modern Service Business. Powering and Helping Business Owners Work Smarter, Not Harder.

One Smart System at a Time

At AUSBPO, we don’t just support the service industry—we empower it. With a deep understanding of the challenges businesses face, we provide tailored virtual solutions that drive efficiency, boost online presence, and unlock real growth. Our mission is simple: to turn hardworking service businesses into success stories through smart systems, strategic support, and a hands-on approach to digital innovation.

Key Benefits

Dedicated virtual assistant trained in trade & service industries
Admin, scheduling, and client support—done for you
Real-time visibility over your team and workflow
Run your business from anywhere—without the chaos

Why Choose Us?

Cut Down on Subscription Fees

Paying for multiple platforms that do the same thing? AUS BPO Virtual Assistants help you consolidate your tools into one streamlined system—saving time, reducing costs, and boosting efficiency.

By integrating your communication, marketing, sales, and automation into a single, powerful platform, we help you simplify operations and cut back on unnecessary subscriptions.

Here’s how we make it happen:

✅Unify email, SMS, and phone communication into one system
✅Move your email marketing, forms, and landing pages into one marketing tool
✅Link your CRM and sales pipeline tracking into a single dashboard
✅Automate tasks like follow-ups, reminders, and lead nurturing—no need for extra tools
✅Reduce the need for multiple logins and overlapping features
✅Set up affordable all-in-one platforms tailored to your business needs

With an AUS BPO VA managing your systems, you're not just saving money—you're simplifying your business for smoother, smarter operations.

Let us help you cut the clutter and keep what really works.

Boost Sales and Leads

Every missed call, delayed quote, or forgotten follow-up could be a lost job. With an AUS BPO Virtual Assistant, we make sure no opportunity slips through the cracks—so you turn more enquiries into paying customers.

We don’t just support your business—we actively help grow it.

Here’s how we help increase your leads and sales:

✅Respond to new enquiries quickly, improving your chances of winning the job

✅Follow up on quotes and leads so they don’t go cold
✅Keep your CRM organised and your pipeline full
✅Run consistent email and SMS campaigns to re-engage past clients
✅Manage social media and online listings to attract new business
✅Track lead sources and help you focus on what’s working

With AUS BPO VAs backing you up, you're not just staying organised—

you’re selling smarter and growing faster

Ready to turn more leads into loyal customers? Let’s do it.

Reduce Time and Boost Output

Running a trade or service business often means juggling a hundred tasks at once. With an AUS BPO Virtual Assistant on your team, you can finally step out of the admin grind and focus on what really grows your business.

We handle the behind-the-scenes tasks efficiently—so you get more done in less time, with less stress.

Here’s how we help you save time and increase productivity:

✅Take admin tasks like quoting, invoicing, and scheduling off your plate
✅Respond to customer enquiries and follow-ups faster
✅Automate repetitive tasks like booking confirmations and reminders
✅Manage your CRM and keep client info up to date without lifting a finger
✅Plan, create, and schedule marketing content in advance
✅Ensure your calendar is organised and your day runs smoother

With AUS BPO VAs handling the day-to-day, you and your team can focus on the jobs that matter—doing more, earning more, and stressing less.

Want to reclaim your time? Let’s make it happen.

FAQS

What services does AUS BPO provide for trade and service-based businesses?

AUS BPO offers virtual support solutions including customer service, job scheduling, quoting and invoicing, CRM management, email/SMS campaigns, social media management, and admin support. We help tradies and service-based businesses run smoother by handling the backend while they focus on the fieldwork.

How does the onboarding process work for new clients?

Once you express interest, we assess your business needs through a quick consultation. If it’s a good fit, we match you with dedicated virtual assistants trained in service industry workflows. We then guide you through a smooth setup process with tools, systems, and communication channels—all ready to go within a few days.

Do I need to provide training for the virtual assistants?

No lengthy training required! Our VAs come pre-trained in common platforms and systems used in trade and service-based businesses (like job management software, CRMs, and quoting tools). You’ll just need to give a brief rundown of your preferred workflows and branding—then we take care of the rest.