Expert Virtual Support for Aussie Trade and Service Businesses
AUSBPO helps service business pros streamline admin, bookings, and client support—so you can focus on getting the job done.
Virtual Solutions for the Modern Service Business. Powering and Helping Business Owners Work Smarter, Not Harder.
One Smart System at a Time
At AUSBPO, we don’t just support the service industry—we empower it. With a deep understanding of the challenges businesses face, we provide tailored virtual solutions that drive efficiency, boost online presence, and unlock real growth. Our mission is simple: to turn hardworking service businesses into success stories through smart systems, strategic support, and a hands-on approach to digital innovation.
Key Benefits
Dedicated virtual assistant trained in trade & service industries
Admin, scheduling, and client support—done for you
Real-time visibility over your team and workflow
Run your business from anywhere—without the chaos
Our Story
AUS BPO was born from a simple idea— tradies and service business owners shouldn't have to do it all.
We saw the struggle of juggling tools, admin, quotes, bookings, and marketing... and decided to change that.
Backed by a team of skilled Filipino Virtual Assistants, we support Aussie businesses with the behind-the-scenes tasks that keep everything running smoothly. From the first enquiry to the final invoice, we're here to lighten the load so you can focus on the work that matters most.
We're not just a support team—we're your team.
Our Core Values
At AUS BPO, our values guide everything we do—from every email sent to every job booked.
🔹Trust & Reliability – We show up, follow through, and deliver what we promise.
🔹Teamwork – We work with you, not just for you. Your success is our mission.
🔹Excellence – We’re always learning, improving, and striving to do things better.
🔹Integrity – We do the right thing, even when no one’s watching.
🔹Customer First – We care deeply about your clients and treat them like our own.
These values aren’t just words on a page—they’re the heartbeat of our service.
Global Presence
AUS BPO proudly connects Australian businesses with world-class talent from across the globe—primarily our skilled team of Filipino Virtual Assistants
While we're based in Australia, our reach is international. With dedicated VAs working remotely from the Philippines, we combine local insight with global efficiency—offering reliable, high-quality support that bridges time zones and boosts productivity.
Wherever you are in Australia, we’re just a message away—ready to support your business, every step of the way.
Get In Touch
Email: [email protected]
Address Office: 260 Oxford Street, Bondi Junction 2022
Assistance Hours:
Mon – Sat 8:ooam - 5:00pm
FAQS
What services does AUS BPO provide for trade and service-based businesses?
AUS BPO offers virtual support solutions including customer service, job scheduling, quoting and invoicing, CRM management, email/SMS campaigns, social media management, and admin support. We help tradies and service-based businesses run smoother by handling the backend while they focus on the fieldwork.
How does the onboarding process work for new clients?
Once you express interest, we assess your business needs through a quick consultation. If it’s a good fit, we match you with dedicated virtual assistants trained in service industry workflows. We then guide you through a smooth setup process with tools, systems, and communication channels—all ready to go within a few days.
Do I need to provide training for the virtual assistants?
No lengthy training required! Our VAs come pre-trained in common platforms and systems used in trade and service-based businesses (like job management software, CRMs, and quoting tools). You’ll just need to give a brief rundown of your preferred workflows and branding—then we take care of the rest.