Expert Virtual Support for Aussie Trade and Service Businesses
AUSBPO helps service business pros streamline admin, bookings, and client support—so you can focus on getting the job done.
Virtual Solutions for the Modern Service Business. Powering and Helping Business Owners Work Smarter, Not Harder.
One Smart System at a Time
At AUSBPO, we don’t just support the service industry—we empower it. With a deep understanding of the challenges businesses face, we provide tailored virtual solutions that drive efficiency, boost online presence, and unlock real growth. Our mission is simple: to turn hardworking service businesses into success stories through smart systems, strategic support, and a hands-on approach to digital innovation.
Key Benefits
Dedicated virtual assistant trained in trade & service industries
Admin, scheduling, and client support—done for you
Real-time visibility over your team and workflow
Run your business from anywhere—without the chaos
CRM Management
Organised CRM Management Support
Our expert Filipino Virtual Assistants take the hassle out of managing your customer database—so you can stay on top of every lead, quote, and job with ease.
We assist with:
✅Adding and updating client details in your CRM
✅Tracking leads, job history, and client preferences
✅Setting reminders for follow-ups and call-backs
✅Managing pipelines from enquiry to completed job
✅Keeping client communication organised and accessible
With your CRM running smoothly, you can respond faster, follow up consistently, and build long-term customer trust.
You bring the service—we’ll keep the relationships running.
FAQS
How can AUS BPO Virtual Assistants help with CRM management?
Our VAs keep your customer database up to date and organised. From entering new leads and updating client details to tracking follow-ups and job history, we help you stay on top of every relationship and opportunity.
Will my VA remind me to follow up with leads or clients?
Absolutely. Your AUSBPO VA can set reminders, schedule call-backs, and even send follow-up emails or messages on your behalf—making sure no lead goes cold and every client feels looked after.
Do I need to provide training on my CRM system?
No need! Our Virtual Assistants are experienced with the most commonly used CRM platforms in the trade and service industries. We’ll adapt to your system and workflows, so everything runs smoothly from day one.