Expert Virtual Support for Aussie Trade and Service Businesses
AUSBPO helps service business pros streamline admin, bookings, and client support—so you can focus on getting the job done.
Virtual Solutions for the Modern Service Business. Powering and Helping Business Owners Work Smarter, Not Harder.
One Smart System at a Time
At AUSBPO, we don’t just support the service industry—we empower it. With a deep understanding of the challenges businesses face, we provide tailored virtual solutions that drive efficiency, boost online presence, and unlock real growth. Our mission is simple: to turn hardworking service businesses into success stories through smart systems, strategic support, and a hands-on approach to digital innovation.
Key Benefits
Dedicated virtual assistant trained in trade & service industries
Admin, scheduling, and client support—done for you
Real-time visibility over your team and workflow
Run your business from anywhere—without the chaos
Online Booking
Online Booking Management Made Easy
Let our trained Filipino Virtual Assistants handle your online booking system so you never miss a lead or job again.
We take care of the full booking process—
✅Managing bookings and reschedules
✅Sending confirmations and reminders via SMS or email
✅Updating calendars and schedules in real time
✅Following up on missed bookings or cancellations
✅Coordinating with field staff to avoid double bookings
Our VAs are experienced in platforms commonly used by tradies and service-based businesses, ensuring seamless operations and better customer experience.
Spend less time on admin and more time doing what you do best— we’ve got your bookings covered
FAQS
What do FACSERV Virtual Assistants do for online bookings?
AUS BPO Virtual Assistants manage your entire online booking process—so you don’t have to. From handling new booking requests and confirming appointments to sending reminders and updating your schedule in real time, we make sure your calendar stays organised and your clients stay informed.
Will I be kept in the loop with bookings my VA handles?
Absolutely. Your AUSBPO VA keeps you informed with real-time updates on new bookings, changes, or cancellations. You’ll always know what’s on the schedule so you can stay focused on the job, not the admin.
Can AUS BPO VAs customise the booking system to fit my business?
No lengthy training required! Our Virtual Asssistant come pre-trained in common platforms and systems used in trade and service-based businesses (like job management software, CRMs, and quoting tools). You’ll just need to give a brief rundown of your preferred workflows and branding—then we take care of the rest.